Back to the Knowledge Base

Knowledge Base Article

Move A Mission Trip Payment From One Enrollment To Another

Sometimes a payment ends up on the wrong enrollment, or you need to shift it to a different participant. You can move a Mission Trip payment from one enrollment to another by re-pointing it to the enrollment you want, and Argenta recalculates the balances on both sides for you.

Move a payment to another enrollment

  1. Open the current enrollment. Go to the Mission Trip Enrollment where the payment is applied right now.
  2. Open the Payments & Refunds tab. Find the payment you want to move in the Enrollment Payments list.
  3. Open the payment. Click the green open icon next to it to go to the payment's detail page.
  4. Choose the new enrollment. In the Mission Trip Enrollment field, start typing to search for the enrollment you want, then select it.
  5. Save your change. Click Save All Changes & Exit.

An enrollment row on the Mission Trip Enrollments list with the green open icon outlined

Open the enrollment the payment sits on now.

The enrollment workspace tab strip with Payments and Refunds selected

Payments and Refunds is the fourth tab.

The Enrollment Payments list with the green open icon on a payment row outlined

The green icon on the payment row opens the payment.

The Mission Trip Enrollment field on the payment, outlined

Type in the Mission Trip Enrollment field to search for the enrollment you want.

The save button row at the bottom of the payment

Save All Changes and Exit finishes the move.

What happens next

The payment drops off the original enrollment and shows up on the new one. Both enrollments have their Total of Payments Made and Balance Due recalculated automatically, so the numbers stay right on each side.

The enrollment totals strip showing Total of Payments Made and Balance Due

Both enrollments show their new totals straight away.

Reconnecting…

Whoops!

You've Encountered An Error

Something went wrong on our end. Don't worry, our development team has already been notified, and we'll get it fixed as soon as we can.

Please avoid repeating the same action for now. A quick reload usually gets you going again.