Knowledge Base Article
Using the Do Not Solicit, Email, Call, Text, Send Mail Features
Argenta has built in switches to ensure your constituents do not receive solicitation or communication from your organization should they decide to. Each switch has a unique feature in Argenta. In this article we will go over these five features.
Four of them sit together on one bar at the top of the Contact Info tab. The fifth, Do Not Send Mail, sits on the Addresses tab with the mailing address it belongs to.
Do Not Solicit
On the Constituent Workspace, at the top of the Contact Info tab, there is a "Do Not Solicit" switch.
Do Not Solicit, on the bar at the top of Contact Info.
When you turn this on it means the constituent wishes not to receive any marketing materials from your organization. This means when you create lists for marketing purposes, constituents with the "Do Not Solicit" check mark will not be included on the list. However, they can still receive mail or emails when these items are not marketing related.Do Not Email
On the Constituent Workspace, at the top of the Contact Info tab, there is a "Do Not Email" switch.
Do Not Email, on the same bar.
When you turn this on it means the constituent wishes not to receive any emails from your organization. This means when you create email lists in Argenta, constituents with the "Do Not Email" check mark will not be included on the list.In addition, there is a report in the Argenta Report Center > Constituent Reports that will display all the constituents flagged as "Do Not Email".
Do Not Call
On the Constituent Workspace, at the top of the Contact Info tab, there is a "Do Not Call" switch.
Do Not Call.
When you turn this on it means the constituent wishes not to receive any calls from your organization. This means when you create a call list report it will show this constituent as "Do Not Call".Do Not Text
On the Constituent Workspace, at the top of the Contact Info tab, there is a "Do Not Text" switch.
Do Not Text.
When you turn this on it means the constituent wishes not to receive any texts for your organization. This means when you create a text notification list report it will show these constituents as "Do Not Text".Do Not Send Mail
On the Constituent Workspace, in the Addresses tab, under Mailing Address, there is a "Do Not Send Mail" switch.
Do Not Send Mail sits with the mailing address, on the Addresses tab.
When you turn this on it means the constituent wishes not to receive any mail from your organization. This means when you create a Postal Mail list in Argenta, these constituents will not be included in the list.In addition, there is a report in the Argenta Report Center > Constituent Reports that will display all the constituents flagged as "Do Not Mail".
Additional Notes about the "Do Not" features
You can select one, two, or all the "Do Not" features, depending on what solicitation's you are trying to stop. When a client wishes to receive nothing from your organization its best to turn on all the "Do Not" switches to make sure they are never included on any list.
If your constituent simply doesn't want to receive mail, email, or phone calls from your organization then you would just select the option that applies to their wishes.
